If you are searching for a professional opportunity in the UAE travel and tourism sector, this could be a great chance. Sharjah Airport Travel Agency (SATA) has announced a vacancy for the position of Call Centre Agent. This role is suitable for candidates who have strong communication skills, experience in customer service, and an interest in the travel industry.
The company is looking for motivated individuals who can provide excellent service to customers and assist them with travel-related inquiries, bookings, and reservations.
About Sharjah Airport Travel Agency (SATA)
Sharjah Airport Travel Agency is a well-known travel service company operating under the umbrella of Sharjah Airport Authority. The agency offers a wide range of travel and tourism services to customers across the UAE and internationally.
Over the years, SATA has built a strong reputation for reliability and customer-focused services. Their services include airline ticket reservations, holiday planning, corporate travel solutions, and hotel booking services.
Available Position
Job Title: Call Centre Agent
Location: United Arab Emirates
Job Type: Full-Time
Industry: Travel & Tourism
Candidates with previous experience in travel agencies, airline reservations, or customer service roles will have an advantage.
Key Responsibilities
The selected candidate will be responsible for providing support and assistance to customers who contact the company regarding travel services. Main duties may include:
- Responding to customer inquiries about flights, travel packages, and hotel reservations
- Managing booking systems and updating travel information
- Providing accurate fare details and itinerary information
- Assisting customers through phone calls, emails, and online communication channels
- Ensuring customer satisfaction by resolving issues quickly and professionally
- Maintaining service quality in line with company standards
Qualifications and Skills
To be considered for this role, applicants should ideally meet the following requirements:
- Good communication skills in English (knowledge of Arabic is an advantage)
- Previous experience in customer service, travel agency, or call centre operations
- Familiarity with Global Distribution Systems (GDS) such as Galileo or Amadeus
- Ability to multitask and work in a fast-paced environment
- A professional attitude and strong problem-solving skills
Why Work at SATA?
Working with Sharjah Airport Travel Agency provides several benefits and opportunities for career development. Employees can gain experience in an international travel environment while working with modern booking technologies.
Some advantages include:
- Exposure to the UAE travel and aviation industry
- Professional working environment
- Opportunities for career development and skill improvement
- Experience in dealing with international clients and corporate travelers
How to Apply
Interested candidates can apply for this position by sending their updated CV to the official recruitment email address provided below.
📧 Email: hr@satatravels.com
When applying, make sure your CV clearly highlights:
- Customer service experience
- Travel industry knowledge
- Experience with booking systems such as Galileo or Amadeus
- Language skills and relevant certifications
Important Notice
Applicants are advised to apply only through official contact channels provided by the company. Reputable companies generally do not ask for recruitment or visa processing fees.
Disclaimer
This website shares job information collected from publicly available sources for informational purposes only. We are not a recruitment agency and we do not charge any fees for job applications.